![](/_next/image?url=https%3A%2F%2Fgalleryapi.tableau.com%2Fproductfiles%2F687%2FBubbles%20-%20Light%401x.png&w=256&q=75)
Customer Support Package Trends
by The Information Lab
Description
The Accelerator for Customer Support Package trends provides insights into how your customers are consuming support packages: you can see distribution amongst your clients on a Contract, Product, or Account Manager level, which enables you to make informed decisions about which customers you should pursue to purchase support packages.
Connect with The Information Lab directly to find out how our consultants can help you with your own customer support analytics.
Answer Key Business Questions
- How does contract value differ across the package we offer and between our segments?
- What is the trend over time of the number of contracts in different contract levels?
- Which of our biggest clients have contracts without support packages?
Monitor and Improve KPIs
- Contract value by package types and monthly change
- Number of contacts by package types and monthly change
Required Data Attributes
- Account manager (string)
- Client name/id (string)
- Contract ID (string)
- Product ID (string)
- Segment (string)
- Category (string)
- Level of package (string)
- Line value (float)
- Snapshot date (date)
Features
Resources
Download and start your free trial of Tableau today.
Try Tableau NowRelated Listings
Salesforce Data Cloud - Agent Operational Efficiency
by TableauVagaro Business Performance
by VagaroSalesforce Data Cloud - Sales Pipeline
by TableauReal Estate Investment
by TableauRFM Analysis
by TableauSales Market Share
by TableauPrice Realization
by TableauSales
by TableauWeighted Sales Pipeline
by TableauSales Pipeline
by TableauSales vs Quota
by TableauSales and Margin + Target
by TableauRooms Revenue
by TableauSales and Margin
by TableauOnline Sales & Marketing
by TableauRetail Sales
by TableauRecurring Revenue
by TableauRetail Crime
by TableauSalesforce Data Cloud - Customer Engagement
by TableauSalesforce Data Cloud - Sales
by TableauSalesforce Data Cloud - Sales vs Quota
by TableauSalesforce Data Cloud - Weighted Sales Pipeline
by TableauSalesforce Sales Cloud - Sales Pipeline
by TableauSalesforce Sales Cloud - Weighted Sales Pipeline
by TableauSalesforce Data Cloud - Identity Resolution
by TableauSalesforce Data Cloud - Retail Sales
by TableauSalesforce Consumer Goods Cloud - Key Account Management
by TableauAceleración de Ventas
by EnnubeNext Best Offer: Retail Banking
by KeyrusExecutive KPI Scorecard
by BiztoryCustomer Insights with Data Cloud
by KeyrusSales Performance
by EgenUnified Customer Spend with Data Cloud
by EgenSalesforce Account Overview
by InterWorksSalesforce Campaigns
by InterWorksRetail Store Performance
by InterWorksFinancial and Revenue Intelligence Toolkit
by ZuarSales Cloud Opportunities
by BiztorySalesforce Pipeline (direct connect)
by InterWorksSales Pipeline
by DevoteamProfit Insights
by DevoteamSalesforce Pipeline
by InterWorksSales, Customer, and Product Performance
by phDataRevenue Operations
by AtriumSales Pipeline and Forecast
by VisualiticsCustomer Demographics
by BeinexGaming Analytics
by LovelyticsSuperKPIs Income Statement
by Infotopics | Apps for TableauBudget Allocation
by BeinexCustomer Demographics - Arabic
by BeinexSales Pipeline - Performance & Insight
by MydralPipeline di vendita e previsione
by VisualiticsSales Performance
by KnowitCustomer Cohort Analysis
by Biztory영업 대시보드 (expert) - 한국어
by TableauProduct Sales Performance with Shopify
by LovelyticsContract Renewals Overview
by The Information LabConsumer Website Behavior
by The Information Lab
More by The Information Lab
Income Statement
by The Information Lab
Insights into financial performance of your firm in one view
Broker Portfolio Analytics
by The Information Lab
Explore and contrast how brokers have contributed to KPIs
Portfolio Performance for Wealth Managers
by The Information Lab
Insights into Portfolio and Client performance for Managers and Advisors.
Tableau Server Usage
by The Information Lab
Who's using Tableau Server, and what's the most popular content?
Absence Management
by The Information Lab
Insights into employee absences and causes for unplanned leave across your business.
Contract Renewals Overview
by The Information Lab
Identify at-risk renewals and prevent customer churn
Insurance Underwriter Performance
by The Information Lab
Comparison and benchmarking of underwriters across a series of customizable key metrics
Consumer Website Behavior
by The Information Lab
Understand customer browsing and purchasing behavior by point of entry
Insurance KPI Overview
by The Information Lab
Monitor multiple insurance-related KPIs and track changes over time
Image Viewer
by The Information Lab
Display one or more images on your dashboard driven by either select or filter actions.
Export All
by The Information Lab
Use Export All to generate a single Excel workbook from multiple Tableau charts.