Telco | Tableau Exchange


by Tableau


The Tableau Accelerator for Telco helps you get data-driven insights into your Telco network.

Telecommunications managers can use this Accelerator to better understand your call volume, dropped calls, and other important data.

Answer key business questions

  • Which volume of calls do we handle?
  • What are the typical setup and conversation times?
  • How many calls were dropped?
  • What are the main reasons for dropped calls?
  • What is the volume of calls handled by the cell towers?
  • Which phone types are used the most?
  • What is the volume of handovers?

Monitor and improve KPIs

  • Total Calls
  • Dropped Calls
  • Avg Setup Time
  • Avg Conversation Time
  • Total Handovers
  • Avg Handovers
  • Drop Calls: Avg Conversation Time
  • Nb of Cell Towers
  • Dropped Calls %
  • Calls per Cell Tower

Required attributes

  • Call Date Time (date)
  • Call Direction (string)
  • Phone Type (string)
  • Network (string)
  • Last Cell Tower (string)
  • Dropped Reason (string)
  • Handovers (numeric)
  • Dropped Call (numeric)
  • Conversation Time (min) (numeric)
  • Setup Time (s) (numeric)

Tech Specifications

Supported Layouts

Security and Legal