Salesforce Education Cloud Student Success Hub

Learn About the Student Success Hub Tableau Dashboard Accelerator

The Student Success Hub Tableau Accelerator with Salesforce helps you rapidly turn your student and support staff data into actionable insights. See current Alert, Appointment and other student data in a variety of formats – such as bar graphs, scatter plots and lists – that you can easily filter and customise. Use the dashboards to identify and act on trends around student needs and support staff workloads.

Understand the Data Model Requirements

The dashboards show data from these objects:

• Account with Academic Programmes record type
• Alert
• Appointment
• Appointment Attendee
• Case with Student Record record type
• Contact
• Course Connection (hed__Course_Enrollment__c)
• Course Offering
• Programme Enrolment
• Term
• User
• The dashboards also use predefined case teams and case team roles.